This document sets out the terms and conditions that apply to visitors and users of Genting Casino York Place Edinburgh, located at 5B York Place, Edinburgh, EH1 3EB, United Kingdom. By entering the premises or using any services associated with the venue, you acknowledge and accept the conditions described below. These terms apply to the land-based casino operated by Genting Casinos UK Limited and are separate from any terms governing the online casino platform at gentingcasino.com, which is operated by a distinct legal entity under a separate licence.
Questions about any of the conditions set out in this document can be directed to the venue by telephone at +44 (0) 131 624 2121.
1. Operator and Regulatory Status
Genting Casino York Place Edinburgh is operated by Genting Casinos UK Limited. The company holds an active operator licence issued by the UK Gambling Commission under licence number 537. This licence covers non-remote casino activities under both the Casino Act 1968 and the Gambling Act 2005, as well as additional licence categories including remote casino, general betting, gaming machine technical, and linked gambling software licences.
The premises at 5B York Place, Edinburgh, EH1 3EB are registered in the UK Gambling Commission premises register under the authority of the City of Edinburgh Council. The registered head office of Genting Casinos UK Limited is located at Genting Management Office, First Floor, Resorts World Birmingham, Pendigo Way, Birmingham, B40 1PU, United Kingdom.
Genting Casinos UK Limited has held an active licence from the UK Gambling Commission since 2009. Regulatory status can be verified through the Gambling Commission public register at gamblingcommission.gov.uk.
2. Distinction Between Land-Based and Online Operations
Genting Casino York Place Edinburgh is a land-based venue operated by Genting Casinos UK Limited under UK Gambling Commission licence number 537. The online casino platform accessible at gentingcasino.com is operated by Skill on Net Limited, owned by Kinetic Digital, under a separate UK Gambling Commission licence (number 39326). These are distinct legal entities with separate responsibilities, terms, and applicable policies.
The terms set out in this document apply exclusively to the land-based venue at York Place, Edinburgh, and do not apply to the online casino platform.
3. Entry Conditions and Access
Entry to Genting Casino York Place Edinburgh is subject to the following conditions:
Age requirement: Entry is restricted to adults who meet the minimum legal age for gambling as required under UK law. The venue reserves the right to request valid photographic identification from any person seeking entry. Failure to produce satisfactory identification when requested will result in refusal of entry.
Membership: No membership is required to enter Genting Casino York Place Edinburgh. Access operates on a walk-in basis, subject to age verification and compliance with house rules.
Right of admission: Genting Casino York Place Edinburgh reserves the right to refuse entry or to remove any person from the premises at its discretion, including where a person’s conduct is considered disruptive, where entry conditions are not met, or where admission is otherwise considered inappropriate in the circumstances.
Dress code and conduct: Visitors are required to conduct themselves in an orderly and respectful manner at all times. A dress code may be applied. Entry may be refused, or a person may be required to leave, if conduct or appearance does not meet the standards required.
4. Opening Hours
The venue is open daily. According to information published on the official Genting Casinos website, the casino operates from 2pm to 5am, with live gaming available from 5pm. Bar service operates from 2pm, with last orders at 3am.
Opening hours are subject to change. Visitors are advised to confirm current hours directly with the venue by calling +44 (0) 131 624 2121 or by checking the official venue page at gentingcasinos.co.uk before attending.
5. Responsible Gambling Obligations
Genting Casinos UK Limited operates in compliance with UK Gambling Commission requirements relating to responsible gambling. As a licensed operator, the company is required to implement measures to protect customers, including those who may be at risk of gambling-related harm.
Visitors who wish to discuss responsible gambling support, self-exclusion, or related matters should speak with a member of staff at the venue. Self-exclusion arrangements and other protective measures are available in accordance with the operator’s obligations under its Gambling Commission licence.
The UK Gambling Commission can be contacted in relation to regulatory concerns or complaints about licensed gambling operators. Contact details are available at gamblingcommission.gov.uk.
6. Data Protection and Privacy
Genting Casinos UK Limited collects and processes personal data in connection with casino visits and associated services. The company’s Privacy Policy, published at gentingcasinos.co.uk/privacy-policy, sets out the basis on which personal data is collected, used, retained, and protected.
Key points from the applicable privacy framework include:
Data minimisation: The amount of personal data collected and retained is limited to what is strictly necessary for the purposes for which it is processed.
Retention period: In general, Genting Casinos UK Limited retains personal data for a minimum period of five years following the conclusion of the business relationship. The business relationship is considered to have ended if there has been no material interaction for a period of 13 months.
Data Protection Officer: A Data Protection Officer has been appointed. Queries or complaints relating to data protection can be directed to:
Email: [email protected]
Post: Data Protection Officer, Genting Casinos Management Offices, First Floor, Resorts World Birmingham, Pendigo Way, Birmingham, B40 1PU, United Kingdom
- Regulatory complaints: Individuals who are not satisfied with how their personal data has been handled have the right to raise a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.
7. Amendments to These Terms
Genting Casinos UK Limited reserves the right to amend the conditions applicable to the use of its venues, including Genting Casino York Place Edinburgh, at any time. Changes may reflect updates to applicable law, regulatory requirements, or operational policy. Visitors are responsible for reviewing current conditions prior to attending the venue.
The most current information is available through the official website at gentingcasinos.co.uk or by contacting the venue directly.
8. Contact Information
Genting Casino York Place Edinburgh
5B York Place
Edinburgh
EH1 3EB
United Kingdom
Telephone: +44 (0) 131 624 2121
Official website: gentingcasinos.co.uk/casinos/genting-casino-york-place-edinburgh/
Data Protection Officer: [email protected]